Platform Features

Powerful features for modern safety teams

Everything your SHERQ team needs to manage incidents, investigations, non-conformances, and corrective actions — in one platform.

Incident Reporting

Capture every incident the moment it happens

Any employee can report a safety incident in seconds. Capture all the critical details — from the cause and location to affected persons and immediate actions taken.

  • 15+ incident types including near-miss, fire, environmental, and occupational health
  • Attach photos, PDFs, and supporting documents (up to 50MB)
  • Log affected persons with injury details
  • Automatic status tracking from report to close
  • Mobile-friendly interface for field workers
Incident Status Flow
1
Reported
2
Classified
3
Under Investigation
4
NCR Generated
5
Closed
48h
Preliminary Investigation
Fast-track for urgent or minor incidents
7 days
Full Investigation
Comprehensive for serious incidents
Investigation Team
Lead InvestigatorCommittee MemberCommittee MemberSHERQ Approver
Investigation Workflow

Structured investigations that find root causes

Choose between a fast-track 48-hour preliminary investigation or a comprehensive 7-day full investigation. Build an investigation team, document findings, and have results reviewed and approved by your SHERQ Manager.

  • Two investigation tracks: Preliminary (48hr) and Full (7-day)
  • Assign a lead investigator and committee members
  • Document investigation findings with supporting evidence
  • SHERQ Manager review and approval workflow
  • Downloadable PDF investigation reports
Non-Conformance Reports

Track non-conformances from discovery to closure

Generate NCRs directly from investigation findings, classify by priority, and manage the complete lifecycle through to a verified closeout.

  • Link NCRs directly to investigation findings
  • Priority levels: Low, Medium, High, and Critical
  • Attach multiple corrective actions per NCR
  • One-click NCR closeout PDF reports
Critical
NCR-2024-001
High voltage equipment without guarding
High
NCR-2024-002
PPE not being worn in transformer bay
Medium
NCR-2024-003
Monthly safety inspection overdue by 5 days
Low
NCR-2024-004
Safety signage faded, replacement required
My Assigned Actions
Replace safety guard on Line 3
Immediate·Due in 2 days
In Progress
Update LOTO procedure for substations
Short-term·Due in 14 days
Pending
Conduct refresher safety training
Long-term·Due in 45 days
Pending
Corrective Action Tracking

Actions that get done — and verified

Assign corrective and preventive actions with clear ownership, target dates, and a full verify/reject workflow. Automatic email reminders ensure nothing slips through.

  • Three action types: Immediate, Short-term, and Long-term
  • Target date tracking with overdue alerts
  • Email notifications for new and overdue actions
  • SHERQ Manager verify or reject completed actions
Access Control

The right access for every role

Six permission levels ensure the right people see the right information — from frontline workers to senior management.

Employee

  • Report incidents
  • Complete assigned actions

Supervisor

  • All employee capabilities
  • View team incidents

Investigator

  • Lead investigations
  • Document root causes

HR Manager

  • Access statutory reports
  • Manage compensation claims

SHERQ Manager

  • Classify incidents
  • Verify corrective actions

Administrator

  • Manage users and roles
  • System configuration

See Clozout in action

Book a personalized demo with our team and see how Clozout fits your organization's safety workflows.